“Keep examining from time to time to see just what Sofi gives you all the few months. I refinanced that have Sofi directly into a great 5.35% speed (5.1% following auto-pay attention disregard) having a good ten season mortgage (
$125k equilibrium). However refinanced having Sofi once more directly into a installment loans online Rhode Island great cuatro.0% interest rate (step three.75% following the automobile-shell out write off) with a eight seasons mortgage (
Merely one thing to recall – remain examining back into costs because it will not pricing anything to remain refinancing with Sofi.” – SaguaroSpines into the reddit, 8/
He affirmed that the funds ended up being obtained on XXXX XXXX XXXX XXXX and that checking account XXXX try underneath the term XXXX XXXX
Way more unfiltered customer critiques regarding SoFi appear on TrustPilot (4.6 out of 5), and you may ConsumerAffairs (2.8 out of 5).
SoFi User Complaints
Due to the fact individual financial institutions, education loan refinancing lenders fall under the brand new legislation of the Individual Financial Cover Agency (CFPB), a federal service. Included in its objective, this new CFPB allows users so you’re able to record specialized issues. These complaints try publicly on the brand new CFPB official webpages.
Because the , people provides registered step 1,296 issues about SoFi to have on average that (1) criticism the around three (3) days; that’s nearly fifteen times the average each day problem rates certainly reviewed loan providers. One of several 601 issues with social narratives, no less than 58 (9.65%) site education loan refinancing.
Users file the latest yearly equivalent of one (1) ailment each $5.326 mil for the projected corporate money or one (1) complaint each sixteen teams.
The allegations made in these complaints are unverified, are not at all times representative of all consumers’ experiences with SoFi, and will get incorporate outdated guidance (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
Lower than we integrated three (3) of the most extremely present and you can relevant complaints (as of this creating) the spot where the consumer approved sharing their facts.
“On XXXX I received a text message from phone number XXXX that my SOFI loan was in process, but that additional information was required to secure the loan. The message included a link to complete the application. I had not started a loan application or any inquiry into a loan application and I assumed this was a fraudulent text. I replied STOP to opt out of any future correspondence. Aprox. On XX/XX/22 I received multiple calls from XXXX phone number XXXX requesting information to complete another loan application. This prompted me to check my credit report. Upon which time I noticed that SOFI had pulled my credit on XX/XX/22. I called SOFI and learned that a personal loan in the amount of <$1>had been dispersed to XXXX XXXX XXXX XXXX XXXX XXXX XXXX. SOFI had all of my personal information on file ( XXXX, XXXX, Home Address, Phone, etc. ) I notified SOFI that this was a case of identity fraud and as of XX/XX/22 my case was being reviewed by their Fraud Dept. I called XXXX XXXX XXXX Bank and spoke to XXXX XXXX ( phone XXXX ) who works in their Fraud Dept. SOFI keeps forwarding me to their Fraud Investigative Team phone number ( XXXX ) that goes straight to voice mail. I can not get a valid case number or confirmation number and they will not give me a phone number or email address to call them directly. The funds have already been dispersed and I want this transaction wiped from my credit and all of my personal information removed from XXXX XXXX.”
